Case Manager
Overview
Enterprise Case Management System (CMS)
A Case Management System with a single, centralized data management platform that manages the entire case lifecycle from intake, investigation to reporting. Understand your return on investment through a financial impact calculation of suspected fraud and risk exposure.
Fraud Solutions
Organization's situation vs Solution
Current Situation
Current challenges & pain points
Time consuming processes
Information gathering across enterprise networks and manual processing of available data requires huge resources.
Shallowly integrated systems
Only few systems are connected within the organization, the rest are loose ends.
Human errors
Erroneous data collected from various departments (IT, HR, Security etc.).
Burden of proof
Convincing the courts beyond reasonable doubt has never been easy.
Always running behind fraudsters
No visibility into fraudsters web.
Inconsistent, inaccurate reports
Suspicious Activities Reports (SAR) filing.
Litigation frustration and cost
Hardly win cases in court, critical evidence missing.
Frustrated teams
Compliance, internal audit, Security etc
Case Manager Offers
How each challenge is addressed
Effective investigation
A case management system that reduces manual effort, shortens turnaround times.
Completeness
Complete case lifecycle management across the enterprise
Data ingestion
Case manager provides unified data management from multiple channels & central view of risk's
Governance & Organizational Control
Consistent, auditable processes that demonstrate compliance
Operational efficiencies
Configurable workflow, driven prioritization, routing, escalation rules, and automated reminders.
Link analysis
Visualization for 360 view, map relationships between suspects, accounts, transactions, locations, employees, and other entities
Reporting & Insights
Provides performance, workloads, caseload trends, and operational insights