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Intellinx – General Overview

Intellinx is an innovative end-to-end enterprise fraud management solution. It provides a unique combination of comprehensive data capture directly from the corporate network with cross channel analytics and real-time alerting based on advanced profiling and scoring. The system allows organizations to detect and prevent internal and external fraud, information leakage and IT sabotage and comply with government regulations.

Intellinx provides a first-of-its-kind cross-platform surveillance system for unparalleled visibility of end-user activity in corporate applications across the enterprise. The system tracks all user and account activity in corporate applications across all major platforms, from Mainframe to iSeries to Web. Security officers, fraud investigators and internal auditors utilize Intellinx in 3 major ways:

• Visual Replay - The system captures a detailed audit trail allowing complete visibility into end-user activity with visual replay of every screen, keystroke and flow of screens in core business applications across all major platforms. The system provides Google-like search on the content of every user screen and session enabling investigators to immediately get answers to questions, such as: which user accessed a specific account number in a given timeframe, and then replay the exact activities of the user screen by screen. This functionality enables compliance with GLBA, HIPAA, PCI and other regulations that require a detailed audit trail of access to sensitive customer data.

• Cross-Channel Behavior Tracking in Real-Time – The behavior of customers, accounts, employees and other entities are tracked and profiled by the analytic engine. It correlates activities between the various channels and generates real-time alerts on suspicious events in various channels including Call center, e-Banking, ACH, checks, new accounts, employees and others. This enables compliance with government regulations such as Identity Theft Red Flags.

  • • Investigations and Case Management – Suspicious events can be investigated utilizing a user-friendly web-based user-interface, allowing investigators to manage and document the investigation process, view all information relevant to an alert, case or profile in one consolidated view with flexible drilldown options on each related entity. The system enables investigators with no technical background to fully control the investigation environment and processes and control business rules parameters and thresholds, set scoring calculation functions, maintain white lists, configure automatic case creation, define reports, etc.

Utilizing an agent-less non-invasive sniffing technology, Intellinx requires no change to organization infrastructure, generating no risk, no overhead, and no performance degradation on servers, networks or clients.

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